Personalized Care at Scale

Rozie CARE helps organizations deliver best-in-class customer service experiences.

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Core values we live by

Personalized Care at scale

Deliver tailored customer experiences consistent across 1000s of interactions from Day 1.

Delightful and Human Experiences

Know your customers, understand their needs and deliver solution at the first interaction.

Optimise Costs Without Compromising Care

Gain operational efficiency with guided interaction and access to curated institutional knowledge.

Ease of Use

We Care About : Providing Solutions on the First Call It's not easy being in the front lines, taking calls, digging through data, fighting fires. Empower your front-liners with CARE, an AI solution that turns even your newest recruits into lean mean problem solving machines.

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Empathy

We Care About : Really Understanding the Customer Imagine never having to "look something up", or having to ask your customer the same question, twice. More importantly, imagine never needing to put anyone on hold ever again. CARE can't read minds, but it comes really close.

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Institutional Knowledge

We Care About : Getting Everything in One Place Get the sum total of all company knowledge, right at your fingertips. CARE dynamically adapts Suggested Scripts to the ever changing landscape of customer interactions, institutional guidelines and knowledge bases.

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Consistent Experience

We Care About : Creating Consistently Positive Interactions Every customer interaction is part of an ongoing relationship. Using our patented Guided Workflow System, CARE offers consistent experience with a range of tried and tested solutions that bring joy to your customers.